Contact Toto's Baby Shop — Nakuru's Baby Store
FREQUENTLY ASKED QUESTIONS
Absolutely — what you see is what you get. All product photos on totosbabyshop.co.ke show the actual item you will receive. If you have any questions about a specific product before ordering, call or WhatsApp us on +254 717 539 613 and we’ll be happy to help.
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Once your order is placed, a confirmation email with your receipt will be sent to the email address you registered with. If you don’t receive it within a few minutes, please check your spam folder or contact us and we’ll resend it.
If you’re not satisfied with your purchase, please contact our team within 7 days of receiving your order. Call or WhatsApp us on +254 717 539 613 and our team will guide you through the returns process. Items must be unused and in their original packaging.
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Yes — we restock popular items regularly. If a product you want is out of stock, WhatsApp us on +254 717 539 613 and we’ll let you know when it’s back or suggest a similar alternative.
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We deliver to all 47 counties across Kenya via courier. Delivery fees and estimated times are calculated at checkout based on your location. For Nakuru orders, same-day or next-day delivery may be available — contact us to confirm.